Volgistics - Byron Center, MI
posted 2 months ago
The Customer Support Specialist at Volgistics plays a crucial role in ensuring customer satisfaction by providing support and training for the company's volunteer management software. This position involves direct interaction with users, responding to inquiries, conducting live demonstrations, and testing software updates to maintain high-quality standards. The role requires a blend of technical skills and customer service expertise to effectively address user needs and contribute to product development.