Customer Service Supervisor
$60,000 - $60,000/Yr
Harvest Container Company - Lindsay, CA
posted 2 months ago
Full-time - Mid Level
Lindsay, CA
Paper Manufacturing
About the position
The Customer Service Supervisor at Harvest Container Company, Inc. is responsible for overseeing the customer service department, ensuring effective communication and service delivery. This role requires a strong background in business or marketing, along with leadership skills to manage a team and handle various customer service functions including inventory control, forecasting, and budgeting.
Responsibilities
- Oversee the customer service department and ensure high-quality service delivery.
- Manage carton layout specifications and inventory control processes.
- Conduct forecasting and budgeting for customer service operations.
- Lead and mentor customer service team members to enhance performance.
- Utilize computer skills to manage customer service software and tools.
Requirements
- Bachelor's degree in Business or Marketing.
- Minimum of 3 years of experience in the industry.
- Strong leadership and communication skills.
- Proficient in computer skills and customer service software.
Nice-to-haves
- Experience with CAD or graphics software.
Benefits
- Disability insurance
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- Life insurance
