Public Storage - Fort Wayne, IN

posted 2 months ago

Full-time - Entry Level
Remote - Fort Wayne, IN
5,001-10,000 employees
Real Estate

About the position

The Customer Service - Self Storage Manager at Public Storage is responsible for managing multiple storage locations, providing excellent customer service, and ensuring the facilities are well-maintained and ready for rental. This role involves both indoor and outdoor work, including customer interactions, inventory management, and daily maintenance tasks.

Responsibilities

  • Manage multiple storage locations independently.
  • Assess customer storage needs and provide recommendations.
  • Conduct daily inspections of storage units to confirm inventory and availability.
  • Audit cash drawers and make bank deposits.
  • Assist customers with payment reminders and collection calls.
  • Perform cleaning and maintenance tasks to ensure curb appeal.

Requirements

  • Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
  • Valid driver's license and ability to use personal vehicle for travel between locations.

Nice-to-haves

  • Experience in property management or real estate.
  • Familiarity with inventory management systems.

Benefits

  • Medical, Dental, Vision insurance
  • 401k with matching contributions
  • Paid time off and sick time
  • Company paid life and accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties
  • On-site company housing at select locations
  • Performance-based bonuses for property managers
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