Wildlife Conservation Society - Bronx, NY
posted 5 days ago
The Customer Service Representative for Membership is dedicated to delivering outstanding service, handling membership inquiries, and processing new or renewal sales. This role involves assisting members with account updates, providing real-time park information, and promoting exciting opportunities to enhance their member experience at our parks. The representative will also address member concerns, follow up on satisfaction, and assist with maintaining the call center database. Additional responsibilities include processing mail, assisting with membership inventory, supporting field operations with card re-issues and reconciliation.