Customer Service Representative
Atlas Credit Co.•Tyler, TX
•Onsite
About The Position
About Us Atlas Credit is a family-owned financial company that has been helping customers since 1968, providing over $3 billion in financial assistance. We pride ourselves on strong community values, a supportive team environment, and delivering excellent customer service.
Requirements
- Customer service experience preferred (1+ year)
- Strong phone communication skills and confidence speaking with customers
- Ability to multitask in a fast-paced environment
- Strong problem-solving and active listening skills
- Basic computer and data entry skills
- Bilingual (English required, Spanish preferred)
Responsibilities
- Provide excellent customer service over the phone
- Handle a high volume of incoming and outgoing calls
- Assist customers with questions, account information, and issue resolution
- Follow up with customers regarding accounts and past-due balances
- Process loan applications and perform data entry
- Maintain accurate customer records and documentation
- Build strong customer relationships through professional communication
Benefits
- Competitive pay
- Health, dental, and vision insurance
- Paid vacation & sick time
- 401(k) with company match
- Paid holidays
- Bonus opportunities
- Career growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
