Customer Service Representative - Durable Medical Equipment

Corner Home Medical • Apple Valley, MN

13h • $18 • Onsite

About The Position

Corner Home Medical is more than just a provider of Durable Medical Equipment - we're a trusted, family -owned business that's been serving Minnesota and surrounding communities with care, compassion, and commitment. As our business grows, we're looking for an energetic, people -loving team member to be the smiling face that helps customers feel cared for and supported in our retail setting. If you enjoy meaningful work, fact -to -face interaction, and variety in your day, this role is calling your name!

Requirements

• Strong written and verbal communication skills + polite phone etiquette
• Ability to stay organized and juggle multiple tasks like a pro
• English fluency in speaking, writing, and reading
• A friendly attitude and a passion for helping people

Nice To Haves

• Previous experience in medical billing or terminology is helpful (but not required)

Responsibilities

• Welcome and assist walk -in customers with equipment orders and purchases.
• Guide customers through product options, pricing, and insurance coverage.
• Accurately enter customer and order information into our system.
• Verify all insurance details according to company protocols.
• Answer customer questions with professionalism, empathy, and clarity.

Benefits

• Paid Training
• Career Advancement Opportunities
• Referral Incentives
• 401(k) matching up to 4%
• Medical, Dental, Vision, & HSA
• PTO and Work -Life Balance
• Life Insurance & Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed