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Regal Cars - Oklahoma City, OK

posted 4 days ago

Full-time - Entry Level
Oklahoma City, OK
Motor Vehicle and Parts Dealers

About the position

As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle. Your responsibilities will include building and maintaining open, honest, and timely communication with our customers whether via phone, text, e-mail, or in-person. You will demonstrate excellent phone skills and assist customers with the application and qualification processes. Additionally, you will communicate to customers the requirements to purchase a vehicle with Regal Car Sales and Credit, maintain your active customer database within our company-wide CRM software, attend to your own follow-ups, schedule customer appointments, and respond to electronic leads as needed. You will also demonstrate excellent face-to-face communication skills, maintain paperwork as necessary for customers, and maintain a good driving record.

Responsibilities

  • Building and Maintaining Open, Honest, and Timely Communication with our Customers whether via Phone, Text, E-mail, or In-Person
  • Demonstrate Excellent Phone Skills
  • Assist Customers with the Application and Qualification Processes
  • Communicate to Customers the Requirements to Purchase a Vehicle with Regal Car Sales and Credit
  • Maintain Your Active Customer Database within our Company-Wide CRM Software
  • Attend to Your Own Follow-Ups, Schedule Customer Appointments, and Respond to Electronic Leads as Needed
  • Demonstrate Excellent Face-to-Face Communication Skills
  • Maintain Paperwork as Necessary for Customers
  • Maintain a Good Driving Record

Requirements

  • Must have a VALID State Driver's License and a Good Driving Record
  • Must be Willing to Work a 40 Hour Work-Week
  • No experience required
  • Spanish Speaking is a Plus

Benefits

  • Medical and Health Savings Account with Company Match
  • Dental and Vision Plan Options
  • 401K Plan with Company Match up to 6%
  • Company Paid $10,000 Life Insurance Policy
  • AFLAC Supplemental Insurance Options
  • Vehicle Purchase Plan
  • Tuition Assistance
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