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TeleSearch Staffing Solutions - Branchville, NJ

posted about 2 months ago

Full-time - Entry Level
Branchville, NJ
Administrative and Support Services

About the position

The Customer Service Representative role involves handling high-volume calls, processing customer payments, and providing support in a fast-paced environment. The position requires proficiency in using multiple computer systems and a strong background in customer service or call center operations.

Responsibilities

  • Answer incoming phone calls from customers.
  • Process customer payments using three different systems.
  • Provide assistance and support to customers regarding their inquiries.
  • Maintain accurate records of customer interactions and transactions.

Requirements

  • Previous call center or customer service experience is required.
  • Proficiency in MS Office is necessary.

Nice-to-haves

  • New Jersey Property & Casualty License is preferred.

Benefits

  • Full-time employment with a consistent schedule.
  • Potential for temp-to-perm after 6-8 months.
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