Customer Service Representative

Prescott and Son Insurance Agency - Malden, MA

Full-time - Entry Level

Malden, MA

About the position

The Customer Service Representative position at Prescott and Son Insurance Agency is an entry-level role focused on providing support to clients in the Malden and Beverly area. The role involves utilizing computer skills and effective communication to assist customers, manage data entry, and perform quoting tasks after training.

Responsibilities

• Assist customers with inquiries and provide information about insurance products.
• Perform data entry tasks accurately and efficiently.
• Quote insurance policies after completing training.
• Follow up with clients to ensure satisfaction and address any concerns.

Requirements

• Strong computer skills to manage data and perform tasks efficiently.
• Excellent communication skills to interact with clients effectively.
• Organizational skills to manage multiple tasks and responsibilities.
• Ability to follow up with clients in a timely manner.