Customer Service Representative (Spanish Speaker)

$39,520 - $39,520/Yr

Consular Outsourcing BLS Services - New York, NY

Full-time - Entry Level

New York, NY

1-10 employees

Administrative and Support Services

About the position

The Customer Service Representative (Spanish Speaker) role at BLS Services Inc. involves providing exceptional customer service to clients, particularly in the jewelry sales sector. The representative will assist customers with inquiries, upsell products, and conduct product demonstrations while ensuring effective communication in both English and Spanish. This position is ideal for individuals looking to start a rewarding career in customer service and retail sales.

Responsibilities

• Provide excellent customer service by assisting customers with their inquiries, concerns, and requests
• Upsell products and services to maximize sales opportunities
• Conduct product demonstrations to showcase features and benefits
• Perform basic math calculations for transactions and inventory management
• Assist customers in multiple languages, including Spanish, to ensure effective communication and understanding
• Handle cash transactions accurately and efficiently
• Maintain a clean and organized work area

Requirements

• Previous experience in retail sales or customer service is preferred
• Knowledge of jewelry sales is a plus
• Ability to speak multiple languages, including Spanish, is highly desirable
• Familiarity with stock management and inventory control is beneficial
• Proficiency in cash handling procedures is an advantage

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Paid time off
• Vision insurance