Customer Service Representative - PT

Avis Budget Group - Kansas City, MO

- Entry Level

Kansas City, MO

10,001+ employees

Rental and Leasing Services

About the position

Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.

Responsibilities

• Assist customers in the rental or return process on airport lots.
• Check cars and enter information in a handheld device.
• Process rentals for loyalty customers.
• Assist customers at exit gates and check-in cars at return.
• Provide excellent customer service.

Requirements

• Valid Driver's License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills
• Willingness to work outdoors
• Flexibility to work all shifts
• Ability to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods
• Must be 18 years of age and legally authorized to work in the United States
• Regular on-site presence required.

Nice-to-haves

• 6 months retail customer service experience in a fast-paced environment is a bonus.

Benefits

• Bi-weekly hourly wage (weekly wage in New York and Puerto Rico)
• On the job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts on car rentals and purchases of Avis/Budget cars