Customer Service Rep(08376) - 1740 S. Hoover Street

Domino's FranchiseLos Angeles, CA
Onsite

About The Position

Domino's Pizza is searching for qualified customer service reps with personality and people skills. We are growing fast, which means Domino's has lots of ways for you to grow, perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, Domino's is the perfect place for you. We offer schedules that work with you, not against you, allowing plenty of time for school, friends, or whatever else you need to do. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

Requirements

  • Must be 18 years of age or older.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Talking and hearing on telephone.
  • Near and mid-range vision for most in-store tasks.
  • Depth perception.
  • Ability to differentiate between hot and cold surfaces.
  • The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
  • Standing: All tasks are performed from a standing position.
  • Walking: For short distances for short durations.
  • Lifting: Bulk product deliveries may include cases of ingredients and supplies weighing up to 50 pounds.
  • Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
  • Pushing: To move trays which are placed on dollies.
  • Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
  • Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station.
  • Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.
  • Reaching: Performed continuously; up, down and forward.
  • Hand Tasks: Eye-hand coordination is essential. Use of hands is continuous during the day. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from delivery area to storage, work area, walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.
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