Customer Service Rep Entry Level - Work From Home

Spade Recruiting • Athens, GA

5d • Remote

About The Position

This role is designed for individuals who are motivated, dependable, and comfortable working with people in a professional virtual setting. As part of our remote team, you’ll connect with clients who are looking for guidance on available benefit options. You’ll help explain programs, answer questions, and provide support throughout the process. Full training is provided, so previous industry experience is not required. This position offers the ability to work from home while building valuable communication, leadership, and client-service skills. You’ll be supported with training, mentorship, and a proven system designed to help you grow over time. The right candidate is self-motivated, organized, and willing to learn. If you enjoy helping others, working independently, and being part of a team-focused environment, this could be a strong fit.

Requirements

• Strong communication and people skills
• Comfortable using Zoom and basic online platforms
• Reliable, professional, and self-disciplined
• Willingness to learn and follow a structured process
• Ability to manage time well in a remote environment

Nice To Haves

• Sales, customer service, or insurance experience is helpful but not required

Responsibilities

• Meet with clients virtually by phone or video
• Explain available benefit options in a clear and professional way
• Answer questions and guide clients through the process
• Maintain strong follow-up and client service standards
• Build positive, long-term relationships with clients
• Stay organized and manage daily activity effectively
• Participate in ongoing training and development

Benefits

• Fully remote work environment
• Flexible schedule options
• Step-by-step training and mentorship
• Supportive team culture
• Opportunities for advancement into leadership
• Performance-based earning potential
• Long-term career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed