American Residential Services - Forest Hill, MD

posted 24 days ago

Full-time - Entry Level
Remote - Forest Hill, MD
Specialty Trade Contractors

About the position

Blue Dot Services has been serving its customers throughout Maryland for over 40 years! It has been serving its customers with HVAC, Plumbing and Electrical solutions. We are seeking a few incredible people to join our Call Center Team that is known to set the standard for customer support and quality assurance. Customer Service Representatives can expect year-round work as we service multiple trades with multiple busy seasons. The value of your customer service delivery will never go unnoticed, and the opportunity for career advancement is abundant.

Responsibilities

  • Provide exceptional customer service delivery with both inbound and outbound customer calls.
  • Participate in paid orientation and training programs.
  • Work in a clean office environment with great equipment and a strong team.
  • Engage in comprehensive training opportunities provided by the in-house Learning & Development team.
  • Support professional growth & development through a national network.

Requirements

  • Ability to demonstrate computer proficiency and experience using Microsoft Products and multi-line phone systems.
  • Must report daily to the office; this is not a work from home opportunity.
  • Ability to work assigned shift and weekend rotation if required.
  • All candidates are required to undergo pre-employment drug screen and background checks.

Benefits

  • Access to insurance available at 31 days of employment
  • Low-cost Medical Insurance options, starting at $5 per week
  • Dental and Vision Insurance options
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • Paid Time Off & Holiday Pay
  • Company paid life insurance
  • Sign on bonus $500
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