Walgreens Boots Alliance - Mundelein, IL

posted about 1 month ago

Part-time - Entry Level
Mundelein, IL
Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience by engaging with customers, providing efficient checkout service, and assisting with product inquiries. This role involves operational tasks such as managing sales transactions, maintaining store cleanliness, and ensuring compliance with company policies and local laws.

Responsibilities

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register and provides courteous checkout service.
  • Engages customers by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive experience.
  • Shares customer service best practices with team members.
  • Recommends items for sale and trade-up or companion items to customers.
  • Processes customer purchases, including cash handling and returns.
  • Maintains cleanliness and organization of counters and shelves.
  • Implements asset protection procedures to minimize profit loss.
  • Constructs and maintains promotional displays and merchandise organization.
  • Provides customer service in the photo area, including digital passport photos.
  • Monitors and fills web pick-up orders for customers.
  • Assists with store maintenance to ensure a neat appearance.
  • Complies with company policies and maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

  • Six months of experience in a retail environment is preferred.
  • Prior work experience with Walgreens is preferred.

Benefits

  • Flexible scheduling options
  • Employee discounts
  • Health insurance options
  • 401(k) retirement plan
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