Walgreens Boots Alliance - Whitestone, NY

posted about 1 month ago

Part-time - Entry Level
Whitestone, NY
Health and Personal Care Retailers

About the position

The Customer Service Associate role at Walgreens is a temporary part-time position focused on delivering exceptional customer service and ensuring a positive shopping experience. The associate will engage with customers, handle transactions, and maintain store operations while adhering to company policies and procedures.

Responsibilities

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register and provides efficient checkout service.
  • Engages customers by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with team members.
  • Recommends items for sale to customers and suggests trade-up and companion items.
  • Processes customer purchases, including cash handling and returns.
  • Maintains cleanliness and organization of counters and shelves.
  • Implements asset protection procedures to minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products.
  • Constructs and maintains promotional displays and merchandise.
  • Assists with food item separation and stock rotation.
  • Provides customer service in the photo area, including digital passport photos.
  • Monitors web pick-up orders and delivers them to customers.
  • Assists with store maintenance to ensure a neat appearance.
  • Completes special assignments and other tasks as assigned.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

  • Prefer six months of experience in a retail environment.
  • Prefer prior work experience with Walgreens.

Benefits

  • Flexible scheduling
  • Part-time employment
  • Training and personal development opportunities
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