Ecg Management Consultants - Boston, MA
posted 28 days ago
The Customer Relationship and Success Manager for the Product Team at ECG plays a crucial role in managing and nurturing relationships with subscribing customers. This position focuses on ensuring that clients derive maximum value from their subscriptions, optimizing product usage, leading renewal efforts, and collaborating with internal teams to enhance product offerings. The role requires a strong understanding of SaaS products and the healthcare landscape, with the goal of driving customer satisfaction, retention, and revenue growth.
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