Customer Project Manager - Patient Monitoring - Based near Detroit, MI

PhilipsDetroit, MI
$88,000 - $140,000Onsite

About The Position

Serve the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementation at various stages across the healthcare continuum for the Philips Healthcare Services and Solutions Delivery (S&SD) business. Your role as a Customer Project Manager (CPM) will be to manage multiple implementations that vary in scope, size and complexity. Projects can include IT solutions, capital equipment installation and systems integration. You will ensure a stellar customer experience guided by the statement of work. Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact. Ensure site readiness and adherence to project timelines. Advises on project plan and responsible for daily updates on project status and activities. This is a field-based position with travel up to 75% of the time within the District, covering Detroit and surrounding area. The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time period of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer.

Requirements

  • Minimum 5 years of experience in Project Management and IT Integration within a Healthcare Environment preferred (i.e. Healthcare Information Technology, Patient Monitoring, Telemetry, Nursing Informatics)
  • Bachelor’s degree in the areas of: Clinical or Computer Science, Information Technology, Project Management or equivalent.
  • Robust leadership skills, paired with the ability to influence across all project resources/stakeholders.
  • Excellent interpersonal and communication (verbal and written) skills.
  • Must reside in or within the Detroit area.
  • Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
  • US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Nice To Haves

  • PMI certification

Responsibilities

  • Manage multiple implementations that vary in scope, size and complexity.
  • Ensure a stellar customer experience guided by the statement of work.
  • Coordinate, lead and motivate a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact.
  • Ensure site readiness and adherence to project timelines.
  • Advise on project plan and responsible for daily updates on project status and activities.

Benefits

  • Generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement
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