Customer Greeter - Immediately hiring!
Avis Budget Group - Kailua, HI
posted 4 months ago
About the position
As a Customer Greeter at Avis Budget Group, you will play a vital role in enhancing the travel experience for our customers at airport locations. This position is designed for individuals who thrive in a high-energy environment and enjoy interacting with people. Your primary responsibilities will include managing customer lines, directing customers to the appropriate locations within the operation, and answering any questions they may have. This outdoor role requires a proactive approach to customer service, ensuring that each customer feels welcomed and informed throughout their journey with us. In this position, you will be expected to maintain a positive attitude and provide excellent customer service, which is essential for improving the overall travel experience. You will be part of a dynamic team that is dedicated to moving the future of transportation forward through innovative solutions. The role requires flexibility in working hours, as you will be expected to work various shifts, including weekends and holidays, to meet the needs of our customers. The position offers a competitive hourly wage, along with a retention bonus of up to $3,500. You will receive on-the-job training to equip you with the necessary skills to excel in your role. Additionally, you will have access to various benefits, including medical and dental insurance, paid time off, and employee discounts on car rentals and vehicle purchases. This is an excellent opportunity for individuals looking to start their career in customer service within the transportation industry, with no prior experience required.
Responsibilities
- Assist customers at airport locations by managing customer lines.
- Direct customers to the appropriate location within the operation.
- Answer customer questions to improve their travel experience.
- Provide excellent customer service in a high-energy environment.
- Maintain a positive attitude while interacting with customers.
- Stand, walk, or move throughout the rental lot for continuous periods.
- Drive a variety of vehicles as needed.
Requirements
- High School Diploma or equivalent.
- Valid Driver's License.
- Basic computer skills, including typing and data entry.
- Willingness to work outdoors in various weather conditions.
- Flexibility to work all shifts, including weekends and holidays.
- Ability to stand, walk, or move throughout the rental lot for extended periods.
- Must be 18 years of age and legally authorized to work in the United States.
- 6 months of retail customer service experience in a fast-paced environment is a bonus.
Nice-to-haves
- Experience in a fast-paced retail customer service environment.
Benefits
- Bi-weekly hourly wage (weekly wage for New York and Puerto Rico).
- On-the-job training.
- Paid time off.
- Medical, dental, and other insurance options.
- Flexible spending account for public transportation or parking expenses.
- Retirement benefits (401k).
- Employee discounts on car rentals and vehicle purchases.
