Weis Markets - Jersey Shore, PA
posted 26 days ago
- Entry Level
Jersey Shore, PA
Food and Beverage Retailers
About the position
The Customer Experience Associate is responsible for providing excellent customer service by greeting customers, answering questions, and resolving concerns in a polite and professional manner. This role involves operating front end scanning equipment and cash registers, ensuring accurate transactions, and maintaining knowledge of store promotions and layout. The associate is also responsible for general sanitation in the department, following cleaning schedules, and ensuring compliance with health and safety regulations. Additionally, the associate must utilize all company-provided Personal Protective Equipment (PPE) and may assist in other departments as needed.
Responsibilities
- Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
- Operates front end scanning equipment and cash register, performing all related check out procedures including bagging merchandise and placing it in customer's cart.
- Maintains accuracy during transactions, ensuring customers are charged for all items and appropriate funds are collected, including cash, checks, electronic payments, and coupons.
- Maintains knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
- Responsible for general sanitation in the department, following cleaning schedules and department guidelines to ensure work areas are clean and meet health and OSHA requirements.
- Ensures smooth function of department and store by cooperating with co-workers and supervisors, continuously improving job performance.
- Responsible for utilization of all company provided Personal Protective Equipment (PPE).
- May assist in other departments as needed.
Requirements
- Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED).
- No prior experience required.
