Army and Air Force Exchange Service - Fort Mccoy, WI
posted 6 days ago
About the position
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Customer Experience Associate at the Exchange?
Responsibilities
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
Requirements
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
Nice-to-haves
- Willing to cross-train and work in other areas of the store, as needed
- Cash handling experience preferred
- Retail experience preferred
Benefits
- Flexible scheduling
- Comprehensive medical insurance
- Comprehensive dental insurance
- Life and disability insurance
- Paid time off
- Shift differential/holiday pay
- Traditional pension plan
- 401K plan
- Access to the base and its facilities
- Mass Transit program
- Employee of the DoD status
