Customer Engagement Specialist

Logikor IncCambridge, ON
CA$55,000 - CA$72,738Hybrid

About The Position

Logikor is hiring a Customer Engagement Specialist to support client growth, enhance customer experiences, and help drive smarter logistics solutions. This is a great opportunity for someone who enjoys a mix of client interaction, sales support, and analytics without being in a purely sales role.

Requirements

  • 2+ years of experience in logistics, customer success, sales support, or a similar role
  • Strong communication and relationship-building skills
  • Analytical mindset with attention to detail
  • Comfortable using Excel and working with data
  • Organized, proactive, and team-oriented

Responsibilities

  • Connect with clients to understand their business and uncover opportunities
  • Support new client onboarding and help bring solutions to life
  • Partner with sales and operations teams to deliver a great customer experience
  • Identify ways to improve efficiency, reduce costs, and add value for clients
  • Contribute ideas that enhance how we serve customers and grow accounts
  • Stay involved in client activity and help drive ongoing engagement

Benefits

  • Employer Paid Benefits
  • Employee Family Assistance Program
  • RRSP Program with Company Match
  • Yearly Clothing Allowance
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