Customer Development Manager

American Tire Distributors - Huntsville, AL

Full-time - Mid Level

Huntsville, AL

Merchant Wholesalers, Durable Goods

About the position

The Customer Development Manager at American Tire Distributors is a key role within the sales organization, focused on driving new business growth and enhancing customer relationships. This position leverages advanced analytics tools to provide insights that help customers increase profitability and optimize their product offerings. The role requires strong sales skills, strategic thinking, and the ability to communicate effectively with clients to deliver a differentiated customer experience.

Responsibilities

• Achieve monthly and annual budget/plan as assigned by Director of Sales and Regional President.
• Analyze assigned customer's needs and utilize insights from advanced analytics tools to increase customer's profitability.
• Develop and maintain existing customers by implementing an annual sales and marketing plan.
• Sell a differentiated customer experience based on data and analytics.
• Maximize sales opportunities through personal visits and telephone calls.
• Maintain thorough knowledge of products, policies, and merchandising information to effectively serve dealers.
• Monitor and communicate competitive information including pricing, policies, and marketing strategies.

Requirements

• Excellent selling skills including consultative selling and the ability to build, communicate, and execute a business plan.
• Ability to understand profit and loss calculations and basic business finance.
• Experience with digital business solutions from B2B/C platforms and analytic tools for insight-driven selling.
• Minimum High School Graduate or GED; Bachelor's Degree preferred.
• 3+ years' experience as a sales professional or similar.
• Ability to think innovatively and identify ideas that further the Company's strategic goals.

Nice-to-haves

• Thorough understanding of principles of marketing and advertising cost-effectiveness.
• Excellent time management and organizational skills.
• Ability to communicate effectively orally and in writing.
• Ability to create business solutions that impact the customer's bottom line.
• Understanding of the retail sales process.
• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance