Customer & Content Support Specialist
About The Position
As a Customer & Content Support Specialist, you’ll use your enthusiastic & professional attitude and thorough product knowledge to provide cross-departmental assistance to the marketing, support, and customer success teams, from content creation to customer-facing support. BlueVolt is a fast-growing company with a powerful Learning Management System that helps businesses train effectively. Our client organizations drive critical infrastructure, sustainability, and innovation. We’re committed to delivering learning solutions that build a stronger, more resilient future. Join our innovative, fast-paced team! We’re looking for driven individuals ready to grow in a supportive and dynamic environment.
Requirements
- Must work in-office, 8 hours/day
- Strong written and verbal communication
- Customer-first mindset; patient, professional, responsive
- Comfortable jumping between tasks and teams
- Solid troubleshooting instincts and attention to detail
Nice To Haves
- Graphic design interest or experience a genuine plus
Responsibilities
- Respond to customer questions (B2B and B2C) promptly and professionally
- Assist with email marketing execution and campaign support
- Create and maintain internal documentation for sales and customer success teams
- Help build and update customer-facing platform projects and assets
- Support SEO and website content updates
- Assist with event prep and marketing material organization
- Support sales enablement content production (graphics, summaries, platform overviews)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
