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TechSmith - East Lansing, MI
posted 4 days ago
TechSmith's Customer Care Interns support the Customer Care department to ensure customers are experiencing complete value in our software and systems. We strive to provide world class customer support. As a team, we work directly with customers to help them understand the amazing things our software can do and we're here to help when questions or problems arise. We connect with customers through our support system, phone calls, online chat, and email. Our customer care role is a bit different than typical customer service positions- we believe that customer support is more than just answering questions. We act as the voice of our customers, providing feedback to product teams and work to improve the overall customer experience. We're looking for someone who enjoys solving problems and is passionate about helping people. Our interns work as part of the team while developing key business skills to help them in their future careers. TechSmith Corporation encourages interns to express their own distinctive talents and discover their own core competencies.