Customer Advocacy Intern
About The Position
As a Customer Advocacy Intern at Autodesk, you’ll have the opportunity to work closely with customers, product teams, and technical experts to help shape the future of Autodesk Fusion. You’ll support initiatives that bring the customer perspective into our product development process, helping ensure new capabilities and workflows align with customer needs, all while leveraging the skills you’ve built during your studies. The work we do at Autodesk touches nearly every person on the planet. By creating software for making buildings, machines, products, and even the latest movies, we influence and empower some of the most creative people in the world to solve problems that matter. As part of the Fusion Customer Advocacy team, you’ll help connect customer insights with product decisions, contributing to meaningful projects that improve the experience and success of our users. You will report to the Senior Manager of Customer Advocacy, with opportunities to collaborate across product, engineering, marketing, and other customer-facing teams.
Requirements
- Must be currently enrolled in a full-time, degree-seeking program with an expected graduation date in 2027
- Pursuing a degree in Engineering, Manufacturing, Mechanical Engineering, Product Design, Industrial Design, or a related field
- Interest in customer advocacy, product development, design & manufacturing workflows, and software technology
- Strong communication skills, with the ability to summarize feedback and insights clearly
- Comfortable learning new software tools and technical workflows
- Curious, organized, and eager to work with customers and cross-functional teams
Nice To Haves
- Experience using CAD/CAM, design, engineering, or manufacturing software; Autodesk Fusion experience is a plus
- Interest in Design & Manufacturing industries, including product design, machining, fabrication, or engineering workflows
- Comfortable presenting ideas, sharing findings, or speaking with customers and internal stakeholders
- Experience organizing qualitative feedback, survey responses, interview notes, or user insights
Responsibilities
- Support customer advocacy projects that help capture, organize, and communicate customer feedback to product stakeholders
- Engage with Fusion users to better understand their needs, workflows, and experiences with Design & Manufacturing capabilities
- Help validate new Fusion capabilities and workflows in-product, documenting findings, feedback, and opportunities for improvement
- Help drive awareness of new software capabilities to customers, partners & resellers, as well as internal stakeholders
- Document customer insights, user workflows, and capability gaps in clear and actionable language, communicating trends in user feedback to product stakeholders
- Collaborate with cross-functional teams while embodying the Autodesk Culture Code
Benefits
- All internships are paid
- Mentored by industry leaders
- Participate in tech talks and other activities designed to support your personal and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
