Customer Account Representative

$14 - $16/Yr

Upbound Group - Presque Isle, ME

Full-time - Entry Level

Presque Isle, ME

Rental and Leasing Services

About the position

As a Customer Account Representative, you will provide customers access to high-quality goods that enhance their quality of life. This role involves meaningful work that makes a difference in our customers' lives. You will be responsible for delivering top-notch customer experiences through friendly service, handling deliveries and pickups, and maintaining an inviting store environment.

Responsibilities

• Provide friendly, top-notch customer experiences through 'white glove' service in stores and customers' homes.
• Obtain new rental orders on the sales floor and over the phone.
• Safely load/unload and install products while following all handling and transportation procedures.
• Maintain cleanliness and organization of vehicles as assigned.
• Refurbish merchandise to like new condition and keep the showroom dusted, vacuumed, and organized.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record.
• Ability to lift and move products such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Nice-to-haves

• Seeking more than just a job, but a CAREER.
• A desire to improve our customer's lives.
• A hunger to learn the business.
• Grit and determination.

Benefits

• Paid Time Off and Sundays off (company closed).
• Full-Time Employment with a consistent schedule.
• Weekly Pay.
• Award Winning Culture with opportunities to advance.
• Medical, Dental, Vision, Life Insurance, and Supplemental Life Insurance.
• Short Term and Long Term Disability.
• Flexible Spending Accounts.
• 401(k) Savings Plan with company match.
• Legal Insurance and Identity Theft Protection Plan.
• Health Savings Accounts.
• Hospital Indemnity, Critical Illness, and Accident Insurance.