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Optimal Networks - Rockville, MD
posted 2 months ago
As a Client Success Manager (CSM) at Optimal Networks, you will play a crucial role in ensuring exceptional service delivery and client satisfaction. You will act as a trusted adviser to clients, understanding their business needs and leveraging technology to facilitate key business objectives. This position involves managing the full lifecycle of client engagement, from onboarding to service operations, and collaborating with internal teams to enhance service delivery.