CRM/Sales Content Specialist

About the position

Freese and Nichols is seeking a CRM/Sales Content Specialist to join our Marketing team. The location is flexible across FNI offices. The CRM/Sales Content Specialist helps manage, create/write the foundational sales and marketing content that further supports the company's goals of winning new client business.

Responsibilities

• Assist the Project Description Program which consists of projects that Practice Leaders and other business leaders have identified as Signature Projects that are important to be used in sales, marketing and proposals.
• Write and maintain key FNI project descriptions at the various stages within the project lifecycle for use in marketing and sales materials. Requires a high-level of judgement and self-direction.
• Coordinate with technical personnel to interview and gain project information.
• Write and maintain staff resumes, including, but not limited to headshots, prior project experience, licenses, certifications, and registrations. Requires coordination with key FNI technical personnel to gain information.
• Work with new hires to create an initial resume for future use in sales materials and proposals.
• Manage the annual review of the CRM Knowledge / FNI proposal boilerplate information and edit, update or write new content as needed.
• Work with graphics staff to update visuals representing certain sales content.
• Assist with CRM Publisher templates, training documentation, train users, share best practices and troubleshoot Publisher issues as needed.
• Work with internal staff or outside vendor to improve templates and options.
• Co-Lead training of others to use the Projects, Resume, and Knowledge portion of the CRM database.
• Bring continuous improvement ideas, concerns, and trends to CRM Team meeting.

Requirements

• 3+ years experience writing technical-oriented content
• Excellent writing and editing skills
• Ability to independently establish priorities and accomplish work within designated time

Nice-to-haves

• 3+ years experience in AEC industry proposal writing; and/or project description
• Bachelor's degree in Marketing, Communications, Journalism, English, related field or other related discipline

Benefits

• Paid overtime for salaried employees
• Annual bonus
• Access to company cabins in Red River, New Mexico
• Flexible work environment including a hybrid schedule with up to 40% of remote work
• Alternative work schedule program which provides a day off every other Friday