Criminal Justice Case Management Aide

Intervention • Henderson, CO

5d • Onsite

About The Position

This role involves assisting Case Managers with routine paperwork, verifying client job searches, data entry, setting up new clients, and performing general clerical duties within the criminal justice system. The company, Intervention, Inc., is a Colorado non-profit focused on enhancing client success through services like sobriety monitoring, electronic monitoring, probation supervision, and community corrections. They emphasize values of Respect, Integrity, Service, Empathy, Understanding, and Professionalism.

Requirements

• Associate's degree (AA) or equivalent from an accredited two-year college or technical school.
• Six months to one year related experience and/or training, or equivalent combination of education and experience.
• Ability to enter data, generate reports, and create communications from a variety of software programs and databases.
• Understanding of basic professional office standards and skills.
• Ability to communicate effectively both verbally and in writing.
• Ability to remain calm in stressful situations.
• Knowledge of the cultural and socioeconomic characteristics and appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Company staff, stakeholders, and with a diverse client base.
• Must pass a criminal history record check through the Division of Criminal Justice.

Nice To Haves

• Pay incentive for bilingual (Spanish/English).

Responsibilities

• Assist Case Managers with routine paperwork.
• Verify client job searches.
• Perform data entry.
• Set up new clients for intake.
• Complete general clerical duties.
• Support, promote, and adhere to the mission, values, and Code of Conduct of Intervention Inc.
• Reflect Intervention Inc.’s commitment to treating all persons with dignity and respect.
• Maintain confidentiality of client and company information.
• Complete written reports concerning clients.
• Create scheduled events for new intakes in Etrac (electronic database).
• Verify job search forms for all clients via telephone, record results in Etrac, inform case managers of negative results, and distribute forms to case managers.
• Verify DNA and Restitution through Probation, enter results into Etrac.
• Verify VRA cases through probation or the DA, notify case manager if a victim is registered, and forward any contact information received, as needed.
• Enter client data into electronic database accurately, timely, and completely.
• Complete clerical and filing duties as directed by the Case Management Supervisor.
• Communicate and interact professionally with all outside agencies and employers.
• Communicate information to other internal staff timely, accurately, and completely.
• Monitor drug and alcohol tests as required.
• Assist case management and administrative staff with clerical tasks and data entry as requested.
• Assist in case manager facilitated groups as required.
• May pick up clients at jail.
• Drive personal car to court, jail, and/or other sites as required, including in adverse weather.
• Attend required trainings and meetings, and apply skills and knowledge.
• Maintain regular and predictable attendance.
• May audit case manager files.
• Be a good steward of Company human, financial, and capital resources.
• Participate effectively as a team member through communication, cooperation, information sharing, and problem solving.
• Perform any other tasks or duties as assigned.

Benefits

• Commitment to employee training and career growth
• Opportunity to make a difference while gaining experience in the criminal justice field
• Medical, dental and vision insurance
• 401(k) retirement program with generous company match and immediate vesting
• Paid holiday, vacation and sick time
• Pay incentive for bilingual (Spanish/English)
• Intervention is a qualified employer under the public service student loan forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree