Crew

American Multi Cinema - Linden, NJ

Part-time - Entry Level

Linden, NJ

Motion Picture and Sound Recording Industries

About the position

The Crew position at AMC is designed for individuals who are passionate about movies and providing excellent customer service. Team members will engage with guests, support the operational goals of the theatre, and contribute to a positive and enjoyable movie-going experience. This role offers opportunities for skill development in communication, leadership, and time management, while also providing flexible scheduling and the chance to work alongside friends.

Responsibilities

• Exhibit excellent guest service skills.
• Present a calm demeanor that deters disruptive conduct and encourages positive interactions with guests.
• Answer guest questions courteously and accurately or direct them to the appropriate resource.
• Work effectively with supervisors and co-workers.
• Multitask effectively, including greeting guests, tearing and scanning tickets, checking IDs, and answering questions.
• Demonstrate effective sales techniques, including loyalty card sales and upselling.
• Complete transactions accurately and courteously, ensuring guest satisfaction.
• Ensure the security of cash, receipts, and tickets.
• Enforce the movie ratings system courteously and effectively.
• Distribute and maintain Assisted Moviegoing Equipment.
• Clean and maintain the theatre's interior and exterior areas, including auditoriums and restrooms.
• Perform nightly custodial duties as necessary.
• Monitor auditoriums for picture and sound quality, temperature, lighting levels, and audience behavior.
• Follow all safety procedures and instructions for chemical use.
• Maintain regular attendance for all scheduled shifts.

Requirements

• Ability to stand, walk, lift, twist, and bend frequently.
• Ability to lift up to 50 pounds and carry it up to 90 feet.

Nice-to-haves

• Previous experience in customer service or hospitality.
• Interest in movies and film industry.

Benefits

• Free movies at any AMC theatre nationwide.
• Free popcorn daily.
• Half off eats and drinks.
• Flexible schedules.
• Opportunities for career advancement.