Credit & Customer Accounts Representative

Gulfstream Aerospace Corporation•Savannah, GA

10d

About The Position

The purpose of the position is to monitor company trade accounts receivable for assigned accounts to verify that receivables are paid according to applicable payment terms and where not paid according to terms, initiate appropriate credit and collection actions. Also, position to evaluate incoming orders for credit approval based on corporate credit policy, and to enforce corporate credit policy.

Requirements

Bachelor's Degree in Accounting, Finance, Business or related curriculum required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job
Proficient in the use of MS Office applications, principally Excel
Strong systems aptitude and ability to quickly learn new systems applications is required.
A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer.
This job requires one to be able to read, write, speak, and understand the English language.

Nice To Haves

International banking or finance experience is desired.
Bilingual candidates are encouraged to apply.
Strong expertise in accounts receivable database applications a plus.
Proficiency with SAP Accounts Receivable software or comparable product preferred.

Responsibilities

Monitors the credit status of assigned customer accounts and develops a communication plan to ensure timely invoice payments and identification and elevation of disputes and or payment (cash flow) issues
Under general supervision, follows established credit department procedures in evaluating orders referred to Credit for approval.
Periodically seeks guidance of supervisor or manager in situations requiring judgment due to impact on future customer relationship
Coordinates with customer and collects on past due accounts.
Identifies problem accounts initiates appropriate collection actions with appropriate consultation with supervisor or manager.
Monitors status and closure
Facilitates resolution of disputes by documenting details regarding disputes and notifying appropriate operations personnel for resolution.
May perform research and provide feedback to operations to ensure timely resolution
Facilitates communication between customer personnel and operations personnel
Performs analysis and reconciliations of customer accounts
Under general supervision, consistently applies sound decision making on complex problems arising from day to day activities.
Frequently requires evaluation of situation and development of original approach to resolve
Represents organization on cross functional teams to identify and improve customer experience.
Takes a leadership role in identification and communication of best practices in the organization to share with colleagues
Exhibits timely decision making appropriate for circumstances in accordance with Corporate Credit Policy.
Perform other duties as assigned.