Credit & Collections Manager

Justrite Safety Group•Remote,

6d•$105,000 - $120,000

About The Position

The Credit and Collections Manager leads the Center of Excellence for Credit and Collections for Justrite/Eagle (Chemical Safety), Checkers (Jobsite Safety), and NoTrax (Facility Safety) businesses. This position is responsible for overseeing the accounts receivable processes, monitoring accounts and facilitating timely collections, including the resolution of disputes, and maintaining accurate records and reporting. Additionally, this manager will develop and oversee policies and procedures with the goal of optimizing cash flow and maintaining positive internal and external customer relationships.

Requirements

Bachelor's degree in Finance, Accounting or related field.
A minimum of 7 years of experience in credit and collections, with at least 3 years in a managerial role.
Experience with FIS GETPAID
Proficiency in financial software and ERP systems (Infor XA and Syteline a plus)
Excellent analytical and problem-solving skills.
Strong communication skills with the ability to present data and insights to leadership in a clear and concise manner.
Experience in leading a team including setting performance standards, providing ongoing feedback and training to achieve success.

Nice To Haves

Proficiency in Microsoft Office applications, specifically Excel.
Strong initiative and drive, including a willingness to collaborate on projects with colleagues beyond Accounting and Finance.

Responsibilities

Manage the end-to-end accounts receivable process, including credit management, cash application and collections.
Supervise, train, and mentor staff, ensuring high performance and professional development.
Lead efforts to implement FIS GETPAID, an AR automation tool to enhance the accounts receivable process, reducing manual efforts and increasing efficiency.
Develop and execute collection strategies to reduce delinquency and improve Days Sales Outstanding (DSO).
Review escalated customer issues, provide solutions and facilitate collections.
Partner with Sales and Customer Service to resolve payment issues without jeopardizing customer relationships.
Oversee accurate cash applications and reconcile unapplied cash.
Perform financial and credit analysis regarding new customer applications, past due accounts, and high-risk customers. Determine the amount of credit to be extended.
Review accounts receivable aging to assess the status of collections and outstanding balances, and evaluate the effectiveness of current collection policies and procedures.
Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been made before assigning bad-debt status.
Support the month-end close process by preparing AR related reports and analysis, including reconciliation of general ledger accounts and preparation and booking of AR reserve adjustments (i.e. bad debt, short pay, discounts).
Maintain documentation for credit approvals, disputes, and escalations.
Prepare monthly reports for senior leadership on AR aging, collection metrics and cash flow forecasts.
Monitor, recommend and drive ERP enhancements as it relates to the full cycle of accounts receivable to increase efficiency and decrease errors.
Work across functions to help communicate inefficiencies while being a resource to help problem solve areas of improvement for the order to cash process.