Credit Associate

Turtle and Hughes•La Porte, TX

1d•$19 - $25•Onsite

About The Position

Turtle is seeking a talented professional in the Credit Associate role in Deer Park, TX. This role involves managing customer accounts, collections, and credit reviews to minimize delinquency and bad debt loss. The associate will also build customer relationships, understand relevant laws, and support branch operations.

Requirements

Associate’s degree preferred, or 3 years relevant experience in credit for the construction and industrial equipment industries
Solid understanding of root cause analysis and process improvement concepts
Good negotiation skills
Strong Microsoft Excel skills
Highly detail oriented
Organized and excellent time management skills
Ability to work in a fast paced environment and handle multiple priorities

Nice To Haves

Construction or building material knowledge is a plus

Responsibilities

Contact customers regarding balances due
Contact customers or salespeople regarding short paid or disputed invoices
Contact delinquent customers to collect payments
Review and address orders on credit hold
Reduce delinquency and bad debt loss based on periodic credit reviews
Meet with customers to build relationships and promote better customer service
Use the lien and bond laws where applicable to help with collections
Provide support and service for designated branches for credit and collection functions
Responsible for contacting customers and requesting payment in a timely manner
Become familiar with tax laws in the applicable states
Review the aging reports on an ongoing basis
Make recommendations to restrict accounts when needed
Ensure credit limits assigned to existing customers are reasonable and supportable
Plan and maintain a systematic follow up process