Credit Application Associate

FIRST PREMIER BANK • Sioux Falls, SD

9d • Hybrid

About The Position

Assist applicants in completing credit card applications, guiding them through the process, verifying personal information, and ensuring all required data is accurate and complete. Provide excellent customer service regarding credit card products addressing customer concerns, answering questions about the application process, and resolving issues to enhance their experience.

Requirements

• Customer - focused approach.
• Ability to work independently within an onsite and remote team environment.
• Time management and organizational skills.
• Good communication, interpersonal and organizational skills.
• Basic computer skills.
• Must possess the basic understanding of a credit card.
• Demonstrate ability to communicate product benefits.

Nice To Haves

• Previous sales skills experience preferred.
• High school diploma or equivalent is preferred.

Responsibilities

• Receive inbound application calls from potential customers inquiring about credit card products.
• Communicate various credit card features, benefits, terms and conditions, utilize effective sales and negotiation skills to acquire applications and up-front fees for products.
• Review and process new credit card applications, verify applicant information, ensure all required documentation is complete and complies with regulatory, bank and credit card standards.
• Stay up to date on procedures, guidelines, and Compliance regulations.

Benefits

• Medical coverage
• Free vision insurance
• Free dental insurance
• Expanded Paid Time Off
• Highly competitive 401(k) plan with dollar-for-dollar company match after 120 days of employment
• Skill-based training
• Leadership classes
• Inspirational national speakers
• Employee Assistance Program with free counseling sessions, online resources and legal support
• Paid volunteer hours

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED