About the position
Social Native is a marketplace technology company providing brands the ability to scale high-quality content creation and optimize their cross-channel digital marketing strategies. By connecting brands & agencies with a diverse network of creators, we provide data-driven insights, streamline content production, and improve performance across social and e-commerce channels. Brands like Unilever, Adidas, L'Oréal, Crocs, and Nestlé trust Social Native to enhance their paid and organic social strategies through user-generated content (UGC), branded content, and content editing solutions, ensuring they have the right creative assets to drive engagement and conversions. We are seeking a highly motivated Creator Marketing Manager to join our team.
Responsibilities
- Drive and own campaign execution for assigned brand and agency clients
- Understand available content workflows and the required manual processes for unsupported campaigns to properly QA campaigns before launch
- Using the company's proprietary platform, learn to surface creator demos, flight for delivery, coordinate shipping, review content, and monitor performance for optimization and on-time delivery
- Direct oversight and communication with creators to approve content, provide guidance, provide client requests, and provide solutions to any problems with campaigns
- Monitor the performance of each campaign assigned to them and track the progress throughout the determined timeline
- Provide status updates to the Customer Success Manager and team
- Maintain Creator Marketing tracker for the team to monitor progression of each campaign
- Keep up with pacing each campaign, including tracking, timelines, progression status, and resolving any issues that hinder the execution of the campaign
- Source, identify, onboard, and oversee creators for Social Native and clients
- Maintain all communication with creators, including negotiations on content, campaign guidelines, and relationships between the client and creator
- Collaborate with Customer Success Managers on brand feedback, campaign performance, and innovative solutions for advancing the effectiveness of campaigns.
Requirements
- 1-3 years of project management experience ideally in influencer marketing, creator partnerships, social media marketing, or digital content production
- Strong understanding of the social media landscape, creator economy, and digital content workflows
- Excellent communication and relationship-building skills, with the ability to engage and manage creator partnerships effectively
- Highly organized with strong project management skills, able to track multiple campaigns, deadlines, and creator deliverables
- Ability to analyze campaign performance metrics and make data-driven recommendations for optimization
- Comfortable using technology platforms to manage content workflows and campaign execution
- Problem-solving mindset with the ability to anticipate challenges and proactively identify solutions
- Experience working in a fast-paced environment with the ability to manage multiple projects simultaneously
- Familiarity with influencer marketing platforms, digital content production tools, or CRM systems is a plus
- Bachelor's degree in Marketing, Communications, or a related field (preferred but not required)
