Pechanga Resort & Casinoposted about 1 month ago
Entry Level
Temecula, CA
Accommodation

About the position

The Coveside Grill Cashier ensures courteous, prompt, and knowledgeable service of food and beverage to ensure total satisfaction of guest experience. This position is also responsible for keeping the Coveside Grill Restaurant area clean and supplies stocked. All Team Members will display a Four Diamond commitment to Guest Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino (PRC).

Responsibilities

  • Adhere to all rules, policies, and regulations as stated in the Team Member Handbook while striving to improve standards of operation.
  • Work as a team player and assist Team Members in achieving goals of outlet.
  • Is capable of being cross-trained.
  • Display knowledge of food and beverage available in outlets.
  • Responsible for taking guest orders, placing them in Micros (POS), and collecting payment.
  • Display accurate knowledge of food and beverage pricing.
  • Follow proper cash handling procedures, maintain the cash drawer, and follow appropriate closing cash policies.
  • Assist guests in a friendly, professional manner, and is able to meet their needs.
  • Re-stock condiments and all other food and beverage items.
  • Set and clear tables and chairs according to the outlet standards.
  • Sweep and mop floors.
  • Empty trash as needed.
  • Other duties as assigned.

Requirements

  • A High School diploma or general education degree (GED).
  • At least two (2) years Fast Food experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
  • Ability to perform operations using units of American money and weight measurement, volume, and distance.
  • Ability to carry out simple one- or two-step instructions.
  • Ability to deal with standardized situations with only occasional or no variables.

Nice-to-haves

  • Working knowledge of Micros for cash handling.
  • Ability to multi-task.
  • Ability to offer quality guest service.
  • Ability to deal with a very fast pace operation.
  • Ability to work in a team environment.
  • Must be able to lift up to 50lb.
  • Capable of working in a safe and clean environment.
  • Capable of performing side work as assigned by Supervisors.
  • Willing and capable of following directions from Manager at all times.
  • Fluent in reading and speaking English.
  • Must be flexible and willing to work nights, weekends, and holidays.
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