Courtesy Clerk/Grocery Bagger

Kroger - Louisville, KY

Part-time - Entry Level

Louisville, KY

1,001-5,000 employees

Food and Beverage Retailers

About the position

As a Courtesy Clerk/Grocery Bagger at Kroger, you will play a vital role in creating an outstanding customer experience through exceptional service. Your responsibilities will include establishing and maintaining a safe and clean environment that encourages our customers to return. You will demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. With a history of innovation, Kroger is committed to bringing diverse teams together with a common purpose: To Feed the Human Spirit. Here, people matter, and we strive to provide the ingredients you need to create your own recipe for success at work and in life.

Responsibilities

• Bag groceries at checkout for customers, ensuring at least five items per bag while preventing damage to contents.
• Assist in removing customer's merchandise from the bottom of the bascart for checkout.
• Help customers load bags into their cars.
• Perform basic shelf conditioning and inform customers of grocery specials.
• Return merchandise to store shelves and gather bascarts to return them to designated areas.
• Clean spills and collect trash inside the store and parking lot.
• Clean all areas inside and outside of the store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues to notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
• Adhere to all local, state, and federal laws, and company guidelines.

Requirements

• Customer service skills
• Effective communication skills
• Ability to handle stressful situations

Nice-to-haves

• Retail experience is preferred but not necessary

Benefits

• Comprehensive healthcare coverage including medical, dental, vision, and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Vast potential for growth through industry-leading training programs and diverse career pathways.