HSC- Counter Sales Representative II

Genuine Parts Company•Fort Lauderdale, FL

1d•Onsite

About The Position

Under general supervision, the Counter Sales Representative II provides quality customer service and support at a key location in the retail and service business segment. This role supports location sales by providing first-class customer service to the local market, assisting customers face-to-face through familiarity and knowledge of products. The representative will troubleshoot customer problems and provide creative solutions, identify and build customer assemblies, and ensure knowledge of the use of all equipment. This position works closely with the Solutions Center Manager and outside sales group to develop and grow the business, assists the team in overall maintenance of the location, and participates in ensuring all safety guidelines are followed. Maintaining key relationships with customers and ensuring customer service and value-add are a focal point of every interaction are crucial. Performs other duties as assigned.

Requirements

Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.
Positive attitude.
Willingness to learn and be hands on.
Capable of using hand tools and shop equipment.
Ability to work in a fast paced environment.
Meet deadlines and manage time effectively.
Experience with Microsoft Office.
Comfortable in a consultative transaction atmosphere.
Mechanical/technical inclination.
Industrial sales experience.
Hydraulic knowledge.

Nice To Haves

Knowledge of different hoses and thread configurations a plus.

Responsibilities

Supports location sales by providing first class customer service to local market.
Assists in servicing customers face-to-face through familiarity and knowledge of products.
Troubleshoots customer problems and provides creative solutions.
Identifies and builds customer assemblies.
Ensures knowledge of use of all equipment.
Works closely with the Solutions Center Manager and outside sales group to develop and grow the business.
Assists team in overall maintenance of the location.
Participates in making sure all safety guidelines are followed.
Maintains key relationships with customers.
Ensures customer service and value-add is a focal point of every interaction.
Performs other duties as assigned.