Correspondence Clerk

Southwell - Tifton, GA

Full-time - Entry Level

Tifton, GA

Ambulatory Health Care Services

About the position

The position is within the Patient Financial Services department at a Medical Office Building, requiring full-time work during daytime hours. The primary responsibilities include receiving, sorting, and distributing mail, processing mail payments, and managing daily bank deposits. The role also involves pulling required payer remittance from payer websites and assisting in the posting area when time permits.

Responsibilities

• Assist when time permits with Posting area.
• Copies all checks making certain the copy is legible.
• Distributes mail to other areas accurately and in a timely manner.
• Notes any activity on account in Billing System.
• Picks up mail daily.
• Prepares and reconciles daily receipts and deposits.
• Prepares electronic copies for posting staff daily.
• Pulls all EOB's related to daily EFT's.
• Pulls all Zero Pay EOB's from all payer websites daily.
• Receives payments and processes into batches for posting staff.
• Receiving and distributing all department mail.
• Reviews bankruptcy notices and applies adjustments when necessary.
• Runs tape on copies and actual checks and balances each batch daily.
• Scans and index other miscellaneous items to the imaging system as needed.
• Keeps abreast of pertinent federal, and state regulations and laws and Tift Regional Health System, Inc. ('TRHS') policies as they presently exist and as they change or are modified.
• Understands and adheres to: TRHS' compliance standards as they appear in TRHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy; and HIPAA and TRHS policies regarding privacy and security of protected health information.
• Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position.
• Offers suggestions on ways to improve operations of department and reduce costs.
• Attends all mandatory education programs.
• Improves self-knowledge through voluntarily attending continuing education/certification classes.
• Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements.
• Cross-trains in order to better assist co-workers and to provide maximum efficiency in the department.
• Volunteers/participates on hospital committees, functions, and department projects.
• Manages resources effectively.
• Reports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel.
• Makes good use of time so as to not create needless overtime.

Requirements

• High School Diploma
• Three (3) to six (6) months experience in banking, accounts receivable, healthcare posting or related field required.