About the position
Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance. As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others. You are our future, and we commit to investing in you accordingly.
Responsibilities
- Analyze underwriting data and processes to identify opportunities for automation, efficiency, and improved risk selection
- Lead and implement innovation projects focused on modernizing underwriting, from ideation to execution including automation of evidence collection, risk assessment tools, and decision engines.
- Develop, maintain, and enhance underwriting rules engines and predictive models specific to morbidity/mortality risk.
- Collaborate cross-functionally; Partner with product, actuarial, and technology teams to redefine underwriting workflows and digital customer experiences.
- Identify and implement innovative tools and data sources (e.g., electronic health records, predictive analytics, third-party data) to improve underwriting speed, accuracy, and user experience.
- Oversee agile delivery and vendor teams working on digital underwriting projects, ensuring alignment to business priorities and compliance standards.
- Develop underwriting governance models that balance risk management with efficiency.
- Create business cases for modernization initiatives, including ROI estimates, resource requirements, and success metrics.
- Foster a culture of continuous improvement by monitoring key performance indicators (KPIs) and industry trends in morbidity underwriting.
- Serve as a thought leader internally and externally; stay current with medical advancements, regulatory changes, and market trends impacting underwriting.
- Analyze complex data and business metrics to synthesize actionable insights and guide strategic decision-making at the leadership level.
- Collaborate with senior leaders and product teams to gather input, shape discussion topics, and ensure follow-through on key action items to drive progress of business priorities.
- Provide oversight of agile and vendor delivery teams to deliver on strategic initiatives. Partner and collaborate with/communicate effectively with operations teams.
- Track and monitor the execution of high-priority decisions, providing regular updates to leadership on progress and outstanding action items.
- Lead the reporting and communication of Underwriting OKR progress, ensuring business priorities remain on track.
- Work closely with cross-functional partners to surface roadblocks, identify solutions, and drive execution of strategic initiatives.
- Support the development, execution, and ongoing refinement of the Underwriting Modernization PX roadmap
Requirements
- Bachelor's degree in a relevant field; advanced degree or professional designations (e.g., FLMI, FALU) preferred.
- Extensive experience (7+ years) in underwriting, with a strong focus on health/morbidity risk.
- Proven track record in leading underwriting innovation or transformation projects.
- Strong analytical, critical thinking, and project management skills.
- Excellent communication and collaboration abilities, with experience presenting to senior leadership.
- Familiarity with rules engines, predictive modeling, and data-driven underwriting practices.
Benefits
- Full package of benefits for employees
- Leave programs
- Adoption assistance
- Student loan repayment programs
- Annual discretionary bonus
- Incentive program
