Fort Hays State University - Campus, IL

posted 6 days ago

Full-time - Entry Level
Campus, IL
Educational Services

About the position

Fort Hays State University is a public regional comprehensive university committed to its mission to provide accessible quality education to Kansas, the nation, and the world through an innovative community of teacher-scholars and professionals to develop engaged global citizen-leaders. Candidates for this position must believe in affordable and accessible lifelong learning opportunities and seek to work in an environment with others committed wholly to this end. The Coordinator for Professional & Continuing Education (PCE) Programs is responsible for supporting and coordinating programming, operations, and customer service of the PCE unit at Fort Hays State University (FHSU). The Coordinator will support a range of diverse innovative microcredentials, digital badges, boot camps, and customized professional training as part of a team. This position requires broad administrative knowledge, organizational and operational skills, and an ability to work with many different types of people, internally and externally. The Coordinator works with PCE staff to drive efficient operations in a fast-paced, team-oriented work environment with tight timelines and competing priorities. The successful candidate must be able to communicate professionally; possess excellent problem-solving and time management skills; be detail-oriented; and must manage multiple and fast-paced projects, determine priorities, and meet deadlines. This position requires competencies in project management, personnel development, and marketing/promotions. The position requires a high standard of personal and professional ethics, and the ability to communicate, advise, and work effectively with all internal constituent groups (students, staff, and faculty) and external stakeholders to the institution.

Responsibilities

  • Prepares, evaluates, and analyzes reports, documentation, and related materials to inform leadership on project progress at regular intervals, both in written and oral communication forms.
  • Works collaboratively with academic units across campus to support the expansion of professional, technical, and continuing education program offerings that align with the university's strategic priorities.
  • Develops, recommends, and implements project plans and objectives; coordinates planning and logistical items with project participants; assures program guidelines are followed, and project expenditures are within allocated budgets.
  • Manages Modern Campus portal program catalog and registration processes.
  • Supports the Director of PCE and Sr. Partnerships Manager on overall program development and strategy.
  • Manages the verification and issuance of digital badges associated with partnership programs, academic certificates, and non-credit programs.
  • Assists in development and implementation of PCE processes and procedures, leveraging knowledge of systems to analyze needs/resources and manage efficiently.
  • Oversees and manages logistics and technical help for live and online training and education programs.
  • Adapts program materials for delivery in multiple modalities, including Live in-person; Live on Zoom, and blended learning environments.
  • Works with internal and external marketing staff to promote all non-credit programs and maintain PCE brand messaging.
  • Manages the unit-level website with up-to-date information about offerings, and internal policies and procedures.
  • Performs intake and discovery meetings with potential learners and clients to determine their needs and alignment with PCE programming.
  • Maintains good working relationships across internal offices that provide support for non-credit programs.

Requirements

  • Bachelor's degree in education, leadership, management, workforce development, or related field.
  • At least one year of administrative experience in education, human resources, training, or marketing, preferably in an institution of higher education.

Nice-to-haves

  • Master's degree in education, leadership, management, workforce development, or related field.
  • Experience providing exceptional customer service in varied environments.
  • Reporting and analysis experience.
  • Budget management experience.
  • Supervisory experience, preferably the type that fosters employee development.

Benefits

  • Competitive benefits package
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