Conversion Consultant

Distro • Westmount, QC

1d • CA$85,000 - CA$90,000 • Hybrid

About The Position

Join a fast-growing organization driven by strategic acquisitions! As a Conversion Consultant, you will own the critical "go-live" phase, transitioning newly acquired clients from legacy systems onto our core processing platform. If you are a methodical, data-savvy problem solver who loves translating complex data and guiding clients through major software transitions, this is your next step.

Requirements

• 1+ years of payroll processing, tax, or benefits administration experience.
• Intermediate to advanced Excel skills with a thorough, analytical mindset.
• Comfortable typing at least 35 WPM.
• Exceptional interpersonal skills with a proven ability to manage multiple concurrent projects and handle customer de-escalations smoothly.

Nice To Haves

• Prior experience in software implementations or system conversions is highly preferred.

Responsibilities

• Lead the client journey from legacy system to go-live, setting expectations, delivering system training, and running initial payrolls.
• Analyze, validate, and troubleshoot client data from various formats (text, CSV) to ensure 100% accurate system setup.
• Partner with internal technical teams to resolve setup discrepancies, mitigate deployment risks, and optimize implementation processes.
• Conduct gap analyses between old and new systems to advise clients on workflow changes before handing them off to the ongoing service team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed