Contracting Specialist

AmeriLife•Nashville, TN

2d•Onsite

About The Position

Our organization is committed to ensuring contracting standards, efficient processing and ongoing creative problem solving to maintain the highest quality contracting experience. The Contracting Specialists role handles agent outreach to provide support through the contracting process by working within our systems and following established process and procedures, as well as consistently maintain agent records on an ongoing basis.

Requirements

High School Diploma/GED
2-3 years proficiency using computer and Windows PC applications, including strong keyboard and navigation skills and the ability to learn new computer programs
Proficient in excel and able to create pivot tables and v-look ups
Motivation to learn quickly and retain information
Positive approach to taking initiative and problem solving
Excellent verbal and written communication skills
Close attention to detail
Proficient in the use of computer and programs, Excel and Adobe Acrobat DC
Maintain confidentiality and protect PII
Excellent organizational and time management skills
Set goals and objectives; prioritize and plan work activities
Interact professionally with agents, carriers and other employees

Nice To Haves

Associate or bachelor’s degree preferred
1+ years health insurance and contracting knowledge helpful but not required

Responsibilities

Assist with answering emails that come in daily to the inbox
Supporting the contracting team in agent outreach
Outreach to obtain needed/missing documents: Insurance license(s), E&O certificates, Release documents, Missing certifications, Corrected/missing forms
Outreach to carriers for contract statuses
Work exception reports (biweekly)
Build agent contracts
Hierarchy updates
Assist with database audits/clean ups
Assist with contracting cases
Keep our drive up to date: Yearly commission agreements
Update contracting protocols
Update contracting/certification/release guides
Support short term operational actives as assigned