Contents Evaluator Associate

Sedgwick•Telecommuter FL, FL

11d•Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance PRIMARY PURPOSE: To work with management on staff development and to review work and provide diplomatic feedback to maintain quality of work product.

Requirements

High school diploma or GED required.
Good oral and written communication skills
PC literate, including Microsoft Office products
Ability to read and comprehend policy language
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Nice To Haves

Bachelor’s degree from an accredited college or university preferred.
Three (3) years customer service experience or equivalent combination of education and experience preferred.

Responsibilities

Prepares reports and correspondence to customers, other VeriClaim adjusters, and/or insureds.
Evaluates residential and commercial contents inventories obtained by or submitted to VeriClaim on both a replacement cost and actual cash value basis.
Applies limitations and/or exclusions based on coverage afforded by the policy.
Finalizes inventory in preparation of reporting including: preparing enclosures, preparing letters, and making detailed notes for reporting purposes.
Facilitates the use of replacement services as requested by the Contents Adjuster.
Reviews and processes replacement receipts.
Communicates with colleagues, management, customers, and insureds in a courteous and professional manner.
Conforms with and abides by all regulations, policies, work procedures, and instructions.
Performs other duties as assigned.
Supports the organization's quality program(s).