Consumer Law Legal Assistant

Farah & FarahJacksonville, FL
Onsite

About The Position

The Consumer Law Legal Assistant plays a key role in client onboarding and case support. This role is responsible for initiating the client relationship by sending introductory packets, gathering required documentation, and accurately organizing and labeling files within the case management system. The Legal Assistant works closely with team members to ensure all documentation is current and cases are prepared for demand submission. Additionally, the assistant provides support to Case Specialists, contributing to the consistent and timely progression of cases.

Requirements

  • High school diploma or equivalent
  • Proven experience as a legal assistant or in a similar role within a law firm or legal environment
  • Strong proficiency in Microsoft Office Suite products, including Word, Excel, and Outlook
  • Familiarity with legal research tools and databases

Nice To Haves

  • An associate's degree or higher in a related field is preferred
  • Experience in consumer law is preferred
  • Bilingual - Spanish is a plus

Responsibilities

  • Send introductory packets to new clients in a timely and accurate manner
  • Collect and organize necessary documentation from clients and external sources
  • Accurately label and maintain files within the case management system
  • Coordinate regularly with team members to ensure up-to-date document status
  • Support case readiness for demand preparation through thorough file management and communication

Benefits

  • 401(k) with matching contributions
  • Comprehensive health, dental, and vision insurance
  • Life insurance and short-term disability coverage
  • Paid time off and an employee assistance program
  • Health savings account
  • Referral program
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