Consumer Compliance Manager

$65,000 - $154,000/Yr

S&T Bank - Boothwyn, PA

posted 17 days ago

Full-time - Senior
Boothwyn, PA
Credit Intermediation and Related Activities

About the position

The position manages the consumer compliance risk function within Compliance Risk Management- Consumer Compliance Group, focusing on identifying and quantifying risks to ensure S&T operates in conformity with federal and state laws and regulations. The role aids in mitigating risks from litigation, civil money penalties, enforcement actions, and reputation damage. Responsibilities encompass the entire life cycle of products and services for the prevention and detection of compliance risk. The Manager leads team efforts related to compliance risk assessments, compliance training, consumer complaint management, compliance assurance reviews, regulatory advice, and corporate compliance policies. Additionally, the position provides assistance and support for performing product/service/vendor risk assessments and root cause analysis.

Responsibilities

  • Maintains current in-depth knowledge of federal and state regulations related to the Consumer Compliance Program.
  • Obtains and maintains the designation of Certified Regulatory Compliance Manager from the ABA.
  • Supports the Consumer Compliance Director with designing and maintaining a risk-based consumer compliance program.
  • Manages the corporate compliance policy review and development including researching new and amended regulations.
  • Assists with the management of the compliance training program.
  • Assists with the development and maintenance of the Consumer Compliance Program elements.
  • Assists in the completion of the regulatory and product/service/vendor compliance risk assessments.
  • Assists with overseeing the consumer complaint management program.
  • Analyzes compliance problems, issues, and transactions, elevating significant identified problems to management.
  • Works with first line of defense to ensure consumer compliance requirements are included in business processes.
  • Participates as a member of the Bank's Compliance Committee.
  • Supervises Analysts and is responsible for their work product and professional development.
  • Works with the Director of Corporate Responsibility on compliance initiatives.
  • Provides guidance and advice to the lines of business and management.
  • Assists the CCO with regulatory exam management and internal compliance audits.
  • Provides input to reports for executive management committees and the Board Risk Committee.
  • Maintains a good working relationship with all S&T employees and adheres to S&T's culture.
  • Performs additional duties as assigned.

Requirements

  • Requires a four-year college degree or equivalent in Business Administration, Management, Legal Studies, or related business degree.
  • Holds CRCM designation or related certification such as CIPP, CCEP, or CRM.
  • Requires ten plus years of general experience, plus five to ten years of experience in financial services or regulatory compliance in a bank, as a consultant, or regulator.
  • Prior management experience or developed leadership skills through training and mentorship.
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