About The Position

This is our talent pool for Commercial Consultants for future opportunities. At Escale, we combine technology, data, and strategy to transform how major brands connect with their customers. Our team is central to this journey: they execute, monitor indicators, and ensure strategy translates into real value. Here, performance is not just talk, it's routine. We work with clear goals, structured processes, and an environment of constant learning. We value those who take responsibility, work collaboratively with the team, and understand that being a protagonist means making things happen every day. If you want to generate direct impact and build a consistent growth trajectory, your next step can start here. #JoinTheClimb: come find out what we expect from you. About the team: You will be part of the Commercial Operations team, responsible for representing our clients through our solutions, selling products and services from partners like Banco BV, C6 Bank, Claro, Nio, and Fit Energia.

Requirements

  • Availability to work in a goal-oriented environment with operational routine and a 44-hour work week.
  • Experience in inside sales, call center, or customer service.
  • Experience with sales of financial products/services.
  • Basic knowledge of CRM and sales systems.

Responsibilities

  • Conduct active and passive customer service with clients from all over Brazil, managing the sales journey from start to closing.
  • Understand customer needs through effective probing and direct them to the best solution among available products.
  • Conduct negotiations clearly and strategically, overcoming objections and aiming for quality conversions.
  • Work with a focus on goals and performance indicators, monitoring results and seeking constant improvement.
  • Register and track interactions in CRM, ensuring portfolio organization and sales funnel visibility.
  • Collaborate with the team, sharing learnings and contributing to the collective evolution of results.

Benefits

  • Flexible Meal and Food Voucher (iFood)
  • Health and Dental Assistance
  • Childcare Assistance
  • Extended Parental Leaves
  • Pet Care Discounts
  • Life Insurance
  • Totalpass
  • Internal psychological support
  • SESC partnership
  • Colab+ (iFood Benefit): Perks club with Wellhub, telemedicine and exams (Starbem, Avus, and Dasa), 50% discount at Cinemark, 25% at Conquer, and pharmacy discounts.
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