Consultant / Sr. Consultant

Arthur J. Gallagher - Rolling Meadows, IL

Full-time - Entry Level

Rolling Meadows, IL

10,001+ employees

Insurance Carriers and Related Activities

About the position

The Strategy & Operations Consultant position is part of Gallagher's Internal Consulting group, focusing on executing operational improvement projects. This role involves collaborating with senior team members and operational staff to address critical business process issues, conducting data analysis, developing business cases, and supporting projects through various phases of implementation.

Responsibilities

• Generate process improvement hypotheses and perform data analysis for assigned tasks for one or more projects.
• Conduct market entry and profitability studies to support M&A and develop growth strategies.
• Develop business cases, requirements, and performance metrics.
• Analyze and reengineer business processes with input from management and staff.
• Determine comprehensive business requirements and document 'as-is' processes and information flows.
• Develop 'to-be' process flows and process change diagrams to identify needed organizational and workflow changes.
• Write detailed action plans, including time frame, work to be performed, and sequence of events for team members, consultants, and contractors.
• Identify performance metrics to monitor cost, quality, timeliness, and customer satisfaction.
• Address critical business issues such as organizational effectiveness, management reporting, and overall performance improvement.
• Exercise problem-solving skills, craft and present actionable recommendations, and work with management and staff to implement solutions.
• Develop training on assigned projects and update project management documents.
• Produce performance reports and identify actionable recommendations.
• Participate in the implementation of performance improvement initiatives.

Requirements

• Bachelor's degree
• 2-3 years of management consulting experience
• Strong quantitative and qualitative analysis skills
• Ability to gather, synthesize, and analyze data and draw logical conclusions
• Advanced proficiency in PowerPoint, Excel, and Word
• Well-developed business judgment and understanding of financial and non-financial aspects of problems
• Strong communication skills, both verbal and written
• Demonstrated ability to work independently with limited guidance
• Demonstrated ability to interact with senior leadership

Nice-to-haves

• Experience in the insurance brokerage industry

Benefits

• Medical/dental/vision plans starting from day one
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours
• Training programs
• Gallagher Thrive program for overall wellbeing
• Charitable matching gift program