Consultant, Enterprise Gating – Technology Operational Risk

CIBC • Toronto, ON

4d • Hybrid

About The Position

As a Consultant, Enterprise Gating – Technology Operational Risk within the Infrastructure Operations & Networks team, you'll play a key role in supporting the operational readiness of CIBC’s technology releases. You’ll conduct operational risk (Gating) assessments for projects and infrastructure changes, ensuring compliance with CIBC’s operational standards. Collaborating with Portfolio Leads, service providers, and operations teams, you’ll help identify, assess, and communicate risks throughout the application development lifecycle. Your work will include preparing executive dashboards, managing Gating documentation, and supporting process improvements to enhance the effectiveness of operational risk management. You’ll also contribute to the development and automation of tools, and support internal audit requirements through regular and ad hoc reporting. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

• Foundational IT experience.
• 1–3 years of relevant IT experience, ideally with exposure to operational risk or technology governance.
• Excellent communication and relationship-building skills, enabling you to collaborate effectively with diverse teams and stakeholders.
• Demonstrate initiative, learning agility, and adaptability in a dynamic environment, and are open to supporting after-hours work when required.
• Keen eye for detail and are comfortable gathering, analyzing, and validating data for reporting and decision-making.
• Growing familiarity with ITIL, COBIT, and ISO standards, and are motivated to continuously improve your technical knowledge.
• A university degree or college diploma in a relevant discipline.
• Bring your real self to work, and you live our values - trust, teamwork, and accountability.

Responsibilities

• Conduct operational risk (Gating) assessments for projects and releases, and prepare clear, concise reports and executive dashboards for leadership review.
• Review application and infrastructure work packages to ensure alignment with CIBC’s operational standards and regulatory requirements.
• Work closely with Portfolio Leads, service providers, and operations teams to identify and assess risks and impacts related to environment changes, and manage Gating-related communications and scheduling.
• Support the development, documentation, and continuous improvement of operational standards, procedures, and tool automation to enhance process efficiency.
• Gather, analyze, and validate data for scheduled and ad hoc reporting, supporting insights for executive decision-making and internal audit requirements.
• Act as a point of contact for assigned operational risk assessments and provide process training to CIBC groups as needed.

Benefits

• Competitive salary
• Incentive pay
• Banking benefits
• Benefits program
• Defined benefit pension plan
• Employee share purchase plan
• Vacation offering
• Wellbeing support
• MomentMakers, our social, points-based recognition program
• Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree